Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Nishita Jain Office no. Mez 1 A 2 to 10, 30 to 35 and 35 A 4, BCM Heights, INDORE, MADHYA PRADESH, 452001 91 7000553733 ra.nishitajain@gmail.com   Mon-Sat 09AM – 05 PM
Head of Customer Care Nishita Jain Office no. Mez 1 A 2 to 10, 30 to 35 and 35 A 4, BCM Heights, INDORE, MADHYA PRADESH, 452001 91 7000553733 ra.nishitajain@gmail.com Mon-Sat 09AM – 05 PM
Compliance Officer Nishita Jain Office no. Mez 1 A 2 to 10, 30 to 35 and 35 A 4, BCM Heights, INDORE, MADHYA PRADESH, 452001 91 7000553733 ra.nishitajain@gmail.com Mon-Sat 09AM – 05 PM
CEO
Principal Officer Nishita Jain Office no. Mez 1 A 2 to 10, 30 to 35 and 35 A 4, BCM Heights, INDORE, MADHYA PRADESH, 452001 91 7000553733 ra.nishitajain@gmail.com   Mon-Sat 09AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: –  

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.inOffice no. Mez 1 A 2 to 10, 30 to 35

and 35 A 4, BCM Heights,

INDORE, MADHYA PRADESH, 452001

IMPORTANT ALERT – BE AWARE OF SCAMMERS

Dear Trader/Investor,

We urge you to exercise extreme caution and verify our official company bank account details before making payments or service subscriptions.

✅ Our only authorised business account/QR code as mentioned on our website, is under the name: StockBazaari.

⚠️ WARNING: It has come to our attention that fraudsters are misusing our company’s name on platforms like Instagram, WhatsApp, Telegram, and other social media channels to collect payments through unauthorised personal or fake accounts.

🔴 We do not take responsibility for any amount transferred to unauthorised bank accounts or QR codes not listed on our website.

🔐 PROTECT YOUR ACCOUNT: Please DO NOT share your DEMAT account credentials (like User ID or Password) with anyone. Sharing such sensitive details can lead to serious financial fraud and unauthorised access to your investments. If any individual contacts you regarding such unauthorised activity or suspicious communication, inform us immediately.

To report such activity or verification, contact us at:- 7772994182

Stay Safe. Stay Alert !